Meet our Founders
Kate Pawlowski
Co-Founder, DDH
Kate Pawlowski co-founded DDH (formerly Done & Done Home) by turning her passion for organization into a thriving, purpose-driven business. A graduate of The New School with a BA in Psychology and an alumna of The Nightingale-Bamford School, Kate has been a driving force behind DDH’s growth from day one.
Together with her mother, she co-authored Love Your Home Again, a book that sparked successful online courses and cemented their authority in the home organizing space—ultimately inspiring the launch of the DDH franchise model. In the founding NYC territory, Kate continues to lead large-scale organizing and move management projects, helping clients achieve clarity and calm in their homes.
As a leader of the franchise brand, Kate focuses on mentoring new business owners and shaping the company’s finance and marketing strategy. She brings both professional insight and personal experience to the table—as a mom of three young boys and two stepsons, she knows firsthand what it means to wrangle a busy household!
Ann Lightfoot
Co-Founder, DDH
Ann Lightfoot is the co-founder of DDH, where she brings a rare blend of operational savvy, creative insight, and deep client empathy to every project. Originally from the Midwest, Ann lived in London before settling in Manhattan, experiences that shaped her nuanced and practical approach to home transitions. Before launching DDH with her daughter Kate, she founded A Better Birth, supporting expectant mothers as a doula.
With an MFA in Creative Writing from The New School and a BA in History from Loyola University Chicago, Ann has always combined thoughtful communication with strategic thinking. She specializes in managing complex organizing projects—from estate disbursements and downsizing to local and long-distance relocations—ensuring every detail is handled with care and discretion.
As DDH grows into franchising, Ann will focus on training and business development support, offering new franchisees hands-on guidance in client management, sales strategy, and service excellence.
Meet our Leadership Team
Our Philosophy
For our organizers
We offer flexibility in scheduling, generous wages and fostering connections through teamwork. Additionally, we believe that working at DDH gives our team the opportunity to be part of something bigger – a company that improves the lives of their employees through meaningful work and service to our clients.
For our clients
We focus on creating long-term, easy to follow organizing systems that free up our client’s time to do the things they love.
Core Values
• A company where work/life balance it’s something we don’t just pay lip service to. It’s at the core of who we are and how we run our business.
• Kindness, compassion, non-judgement
• Commitment to Customers
• Be a part of the Team. We want people who have a desire to be a part of something bigger than just themselves and we work hard to create a company where everyone is included in that journey.
• If we’re not having fun, no one is having fun
Mission
At DDH, our core mission is to improve the lives of our clients through organization and move management. We believe that an organized home is a refuge from an often chaotic world, and our goal is for our clients to have a stress free space that brings them joy and a sense of ease.
In our experience, when you step out into the world from a home full of beauty, laughter and hope, you bring that energy with you, and those feelings can be achieved through efficient systems of household management.
Vision
Our goal is to see home organization and move management services become as commonplace and essential as any home maintenance service such as lawn care, window washing or home cleaning.
History & Growth
Company launch - NYC
Hired our first 3 organizers
Featured in the NY Times for the first time
Expanded to tri-state area - NJ, CT, and more of NY State
First online organizing course
Published Love Your Home Again
Second online organizing course
Appeared on Good Morning America
Membership Program Launch
Started franchising with a spring 2025 launch - ownership opportunities became available in April
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